Resources

Discover how LV= are growing customer value, improving service levels and reducing complaints

Case Study

Discover how Moneybarn improved customer outcomes by 9% and generated a 300% return on their Clever Nelly investment in under six months

Case Study

Discover how Clifton Asset Management improved FCA-related competency by 31% across six critical training categories in under three months

Case Study

Discover how Fidelity International are using AI to improve and evidence the ongoing effectiveness of their financial crime training

Case Study

Discover How Microsoft used AI from Elephants Don’t Forget to improve employee in-role competence and KPIs

Case Study

Consumer Duty: complaints and remediation, are you going far enough?

Webinar

Staying on top of FCA enforcement and supervision

Webinar

Consumer Duty Annual Board Report: are you ready?

Webinar

Consumer Duty & Vulnerability: are you vulnerable to getting it wrong?

Webinar

Consumer Duty: data, data, everywhere – but where are the answers?

Webinar